FREQUENTLY ASKED QUESTIONS

At Zapp, we understand that you may have some questions about our services.  Here are some of the frequently asked questions to help you along.  We are happy to speak with you and answer any questions or queries you may have and to provide general advice.

What are the prices for your services?

Zapp Pest & Property Services applies a customised plan to each client in accordance to property needs. Each service plan takes considers your home area, specific insect problem or occurrence your homes surrounding environment.

We offer a no obligation free quote and may offer an inspection if necessary.

Your highly trained specialist will be able to inspect your premises, assess the situation, develop scientifically proven customized solutions, implement these solutions and continue to monitor the situation to achieve long-lasting results.

My current provider has been spraying my facility for a cockroach pest problem, but the roaches keep coming back. What’s the problem?

Cockroaches are tricky and we are training to recognise and break the roaches life cycle, without doing this they are very hard to exterminate. Our inspection will help determine our plan of extermination.

How long does it take to change a light globe?

No job is to simple or too challenging, we would need to have appropriate access, correct parts and full access however timing for this job can literally vary. Let’s discuss the problem lighting and we have a resolve for you.

Can you quote me for a list of property maintenance I need done and carry them out slowly over a few weeks?

Yes, a quote will be provided for your jobs. When proceeding with a list of works over a reasonable period of time we would certainly not change a service call fee for each arrival and would be pleased to work to a schedule for you at a time which is convenient to all.

Do I need to be home if doing garden maintenance?

Providing works are agreed on together, access is clear, contact by phone is available and that any pets are enclosed away, we are happy to conduct works without the client present. Payment can be prior arranged.

Will my pets be safe when spraying?

We pride ourselves in ensuring all necessary provisions and applications are made suitable to ensure our beloved pets are kept safe, depending on the type of pet this may mean, removing them from the property for a necessary period, or enclosing in a pen etc. we will talk you through our best possible solution for them and you before proceeding.

Can you mow my lawn regularly?

Yes, we happily conduct regular lawn mowing for our clients be it monthly, fortnightly or weekly depending on season and requirements. and we would be pleased to have you on our maintenance schedule for regular mowing.

How do I know what type of pest problem I have?

Our expert technician will be able to inspect and identify your pest situation when on site and will arrange a suitable and reliable extermination service.

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